Case Study

All-in-One' Point of Sale for Restaurants

Client

Industry

Region

APAC

Klikit is the best online food ordering aggregator providing services in Singapore, Philippines, Malaysia, and Australia. It is a very useful software that helps restaurants to manage multiple food delivery companies from one single platform. It's difficult to maintain a food brand across several delivery platforms. Generally, restaurants manually adjust their menus, prices, and promotional activities within all the portals of food delivery platforms. Klikit makes it simple for restaurants to keep things running. In Klikit they need to input their updates a single time and the system will ensure these modifications are reflected across all connected delivery platforms. This software enhances productivity and reduces the amount of time required for manual tasks

Technologies Used

AWS

Kubernets

MySql

Redis

BigQuery

Flutter

React

GoLang

Python

Node JS

kong Proxy

Prometheus

Grafana

Robusta

Argo CD

Challenges & Solutions

Challenges

Multiple device maintenance
Complex Order & Menu Management
Not performing to their full potential or as effectively
High resource and service cost

Solutions

Order management with consolidated view
Centralized Menu Management
Websolution for managing own channel orders
Integration of APIs and third-party tools.
Establishing a scalable infrastructure framework.

Measurable Results

Efficiency Boost

43% reduction in task

Enhanced User Experience

60% Reduction in cancellation rate

Faster Load Times

1.5x-2x Increase in gross revenue for online delivery

Email Automation

Reduction in operational cost

Team Involvement

Resources	Count
Developers (including FE,BE & DevOps)	30
UI/UX	2
QA	3
Product Specialist	4

Core Features of the Software

Feature 1:

Menu Management

Feature 2:

Aggregated view and management of orders

Feature 3:

Own channel ordering

Feature 4:

Integration with third-party payment gateways and delivery providers

Feature 5:

Scalable cloud architecture designed for high availability.

Development Timeline

Provide a high-level timeline of the project, including:

Initial Discovery and Planning

1 months

Design Phase

2 Weeks

Initial Development

3 months

Initial Testing and Quality Assurance

2 weeks

Deployment & Post-launch Support

1 month

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Tech Stack

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