Case Study

How Goava Reduced Operational Costs by 25% via a Dedicated Hub

Client

Industry

Region

Scandinavia

Overview

Goava is a premier AI-driven platform designed to identify and prioritize high-value leads through deep data analysis and CRM enrichment. While their technology was innovative, Goava faced critical scaling barriers, including a slow and costly developer onboarding process at their previous hub.

Vivasoft stepped in as a strategic partner to transform Goava’s fragile infrastructure into a scalable engineering powerhouse. They architected a Dedicated Delivery Center (DDC) in Bangladesh, moving Goava from a limited freelance model to a robust, full-time development team.

This strategic pivot didn't just reduce operational costs by 25%; it successfully scaled their team from 3 to 14 dedicated specialists. The result is a high-velocity development engine that ensures total system stability and complete geopolitical resilience.

Technologies Used

php

Java

Java Script

Python

React

React Native

Node.js

PostgreSQL

Redis

Elastic Search

AWS

Challenges faced by the Client

Developer Onboarding and Talent Acquisition

Technical onboarding for new engineers was complex and time-consuming. Their previous hub in Ukraine faced significant talent acquisition hurdles within the required budget. The slow ramp-up period for new developers hindered rapid feature deployment and scaling efforts.

The Strategic Solution

Vivasoft provided a strategic augmentation model rather than a standard software project. The goal was to establish a permanent Dedicated Delivery Center (DDC).

Proof of Concept (POC) Vivasoft initiated a POC to validate technical standards. This phase proved that a Bangladesh-based team could meet Goava’s rigorous budget and performance requirements.
In-House Team Integration: Vivasoft recruited a dedicated in-house team. They managed back-and-forth communication with the Ukrainian team. This ensured a smooth knowledge transfer and a seamless system handover.
Operational Scaling: After successful validation, Vivasoft established a full-scale Dedicated Delivery Center in Bangladesh. Within six months, the center moved from an initial POC to a fully operational hub.

Measurable Results

Rapid Team Scaling

The team expanded from 3 freelance developers to 14 full-time dedicated specialists.

Increased Development Velocity

The new hub increased delivery speed and development cycles.

Risk Mitigation

Transitioning before the Ukraine conflict ensured zero service disruption. Goava successfully mitigated geopolitical risks

Effective Cost-Savings

Optimized data handling and system stability reduced potential operational costs by 25%.

Team Involvement

Position	Number of employees
Backend Developers	10
Frontend Developers	3
Designer	1

Core Features of the Software

AI Recommendations

An integrated engine prioritizes leads using a configurable Goava score.

High-priority Contact Details

Provides direct access to Nordic region decision-makers.

Extensive Customer Insights

A tailored news feed tracks prospect and customer activities.

Automated CRM Sync

Automatically matches and updates CRM records with high data accuracy.

Development Timeline

Transition from initial POC to a fully established Dedicated Delivery Center.

0-6 months

Current Status:

Ongoing operational support and strategic augmentation.

500+ companies rely on our top 1% talent to scale their dev teams.

Build Your Dedicated Offshore Hub

Are you planning to scale your engineering team without skyrocketing costs? Vivasoft provides the blueprint for setting up Dedicated Delivery Centers in Bangladesh. We help you overcome high churn rates and rising development costs. Schedule a consultation to launch your dedicated hub.

Tech Stack

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