klikit Case Study

Vivasoft Helped klikit to Create a Single Food Delivery Platform

Klikit
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Industry
Internet & Technology
Technologies used

klikit is an online food ordering aggregator providing services in Singapore, Philippines, Malaysia, Japan, Thailand, Taiwan, Indonesia and Australia. It is a very useful software that helps restaurants to manage multiple food delivery companies from one single platform.

It’s difficult to maintain a food brand across several delivery platforms. Generally, restaurants manually adjust their menus, prices, and promotional activities within all the portals of food delivery platforms. klikit makes it simple for restaurants to keep things running.

In klikit they need to input their updates a single time and the system will ensure these modifications are reflected across all connected delivery platforms. To increase sales, optimize operations, engage customers and spot more business opportunities, klikit is the best software for merchants.

This enterprise technology stack enhances productivity and reduces the amount of time & costs required for manual tasks.

The Challenge

To Develop A Multi Food Aggregator Platform

Christopher Withers, the founder of klikit, came up with the idea of developing a multi-food aggregator platform where restaurants can manage multiple food delivery companies in one terminal. So, he approached Vivasoft. We listened to Chris’s plan thoroughly and found it to be a very innovative idea. So, we decided to help put his plan into action.

Solution Provided by Vivasoft

Vivasoft has the top 1% of talent to complete any project and meet the client’s needs. We employed a team of 26 of the best developers to do the job. Our dedicated developers helped him create a platform where businesses can control order management, menu management, virtual brand, reservation, webshop, performance analytics, and many more from one single terminal.

Key Features Included in klikit

Order ManagementMenu ManagementTable Management
Performance AnalyticsVirtual BrandCelebrity Partnerships
Collaborations with Other MarketWebshopFoodhall
ReservationPromoVoucher
CampaignLoyality PointsPOS

Success Reports of klikit

  • klikit has helped restaurants process over $100M+ in transactions

  • Aggregated 12M+ food delivery orders

  • Served more than 400 brands across various countries

  • Providing services in 2000+ locations in Singapore, Philippines, Indonesia, Malaysia, Thailand, and Taiwan

Users of the klikit software have reported that they noticed an increase in sales, more optimized & seamless operation and better customer engagement.

Conclusion

So, we can see that klikit is a successful project aided by Vivasoft and its skilled developers. It is based in Singapore and has expanded its services in 7 more countries since 2021. Today, klikit is providing a comprehensive suite of tools that is designed to meet the needs of various industries.

Team Augmentation Process

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